Excel vs. POS Software: When Should You Switch?

We get it. When you started your shop, you opened a spreadsheet. It was free, easy, and worked... for a while. But as you grow past 5-10 repairs a week, that spreadsheet starts to become a nightmare.

The Spreadsheet Trap

Excel is great for numbers, but terrible for relationships.

• No History: "Did this customer come in last year?" Excel won't tell you easily.
• No Communication: You have to manually type every SMS/WhatsApp message.
• No Inventory Link: You sold a screen, but did you deduct it from stock? Probably forgot.

The POS Advantage

A specialized Repair POS (like RepairFlow) connects everything.

1. Instant Customer Lookups

Scan a ticket, type a phone number, or search a serial/IMEI. Boom. You see every repair, every note, every penny they've ever spent with you.

2. Professionalism

Handing a customer a thermal printed ticket allows you to look like a pro. Scribbling on a notepad looks like a hobbyist. Trust allows you to charge premium prices.

3. Analytics

• "Which technician fixed the most phones this month?"
• "How much profit did I make on Samsung vs. iPhone repairs?"
• "What is my current inventory value?"

These reports take seconds in RepairFlow. In Excel, you'd be doing math all Sunday.

When to Switch?

• 0-20 repairs/month: Excel is fine.
• 20-100 repairs/month: You are losing time. Switch now.
• 100+ repairs/month: Without a POS, you are losing money every single day.

Try it for free. You don't need to migrate everything at once. Start your next 10 repairs on RepairFlow and feel the difference.