Frequently Asked Questions

Yes! RepairFlow works on any web browser (Chrome, Edge, Safari, Firefox) on Mac, Windows, Linux, and Chromebooks. Front-desk staff can manage POS sales on the Web workstation while repair technicians track jobs from the mobile app in real time.

No installation required! Simply open app.repairflow.app in your browser, log in to your shop account, and access your live POS counter, repair tickets, and inventory instantly.

The Web workstation version is currently available in English during Beta. Our Android mobile companion app supports English, Spanish, and French, with full multi-language support coming to the Web app soon.

RepairFlow works best with an internet connection for real-time cloud sync between web and mobile devices. Basic mobile features work offline and sync automatically once reconnected.

RepairFlow is available worldwide! We support repair shops in the US, UK, Europe, India, Australia, and 50+ other countries with multi-currency support and localized tax invoicing.

Absolutely! RepairFlow supports all electronics including phones, laptops, PCs, TVs, gaming consoles, tablets, and custom electronics.

Go to Settings > Team Management > Add Technician. You can add up to 5 team members who can access the workstation under your shop.

Absolutely. We use Firebase enterprise-grade cloud encryption. Your repair records, inventory, and customer data are backed up safely and accessible only to your authorized team.

Mobile Premium starts at $9.99/month (₹149/mo) for unlimited tickets and thermal printing. Founder Web Plan is $29/month (₹799/mo), and Web Pro standard is $39/month (₹999/mo). All plans include a 14-day free trial with no credit card required.

Yes! Every plan comes with a 14-day free trial — no credit card required. You get full access to all features during the trial so you can see if RepairFlow is right for your repair shop.

RepairFlow is purpose-built for electronics repair shops with a focus on simplicity and mobile-first workflows. Unlike RepairDesk and RepairShopr, RepairFlow includes a real-time syncing mobile companion app, built-in WhatsApp notifications, and thermal receipt printing support — all at a lower starting price.

Absolutely. RepairFlow replaces manual spreadsheets, paper tickets, and disconnected tools with a single cloud-based platform. You can import existing customer and inventory data via CSV bulk import and be up and running in minutes.