Frequently Asked Questions

RepairFlow is cloud-based repair shop POS software for phone, laptop, TV, and electronics repair businesses. It combines repair tickets, inventory, invoicing, customer CRM, and WhatsApp updates in one Web + Android system with real-time sync.

No. RepairFlow is a B2B SaaS POS and workshop management platform built exclusively for repair shop businesses and technicians. We do not provide consumer repair services, sell parts to the public, or fix customer devices.

Mobile Premium starts at $9.99/month, Founder Web Plan is $29/month, and Web Pro is $39/month. Regional pricing is available for India and other markets on the pricing page. Every plan includes a 14-day free trial with no credit card required.

Yes. RepairFlow runs in any modern browser on Windows, Mac, Linux, and Chromebooks. Front-desk staff can use the Web POS workstation while technicians track jobs from the Android app in real time.

Yes. RepairFlow supports phones, laptops, PCs, TVs, gaming consoles, tablets, and other electronics in one shop workflow—so you do not need separate tools per device type.

RepairFlow is built specifically for electronics repair shops with simpler mobile-first workflows. Unlike many legacy tools, it includes real-time Web + mobile sync, WhatsApp pickup messages, and thermal printing at a lower starting price.

Yes. Every plan includes a 14-day free trial with full feature access and no credit card required, so you can test tickets, inventory, and POS before committing.

RepairFlow works best with an internet connection for live cloud sync between web and mobile. Basic mobile actions can continue offline and sync automatically when you reconnect.

RepairFlow is available worldwide, including the US, UK, Europe, India, Australia, and 50+ other countries. Multi-currency support and localized tax invoicing help shops operate locally.

Go to Settings → Team Management → Add Technician. You can add team members who share access to tickets, inventory, and POS under your shop account.

Yes. RepairFlow uses Firebase enterprise-grade cloud encryption. Repair records, inventory, and customer data are backed up and limited to your authorized team.

Yes. RepairFlow replaces paper tickets, spreadsheets, and disconnected tools with one cloud platform. You can import customers and inventory via CSV and start taking jobs the same day.

No. Open app.repairflow.app in your browser, sign in to your shop, and use live POS, tickets, and inventory without installing desktop software.